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Teo Heng KTV - Supporting Workers Amidst COVID-19 Challenges
History of Teo Heng KTV
Teo Heng KTV is a popular karaoke chain in Singapore that has been around since 1989. The company has been owned and operated by the Teo family for three generations, and has become a household name for Singaporeans looking for a fun night out with friends or family.
Over the years, Teo Heng KTV has expanded to include multiple branches across Singapore, and has even gone international with locations in Malaysia and Thailand. The company has won numerous awards for its excellent service and affordable prices, making it a go-to destination for karaoke enthusiasts in the region.
Supporting Workers Amidst COVID-19 Challenges
As with many other businesses in Singapore, Teo Heng KTV has faced significant challenges due to the COVID-19 pandemic. With the implementation of strict social distancing measures and a reduction in the number of customers allowed in their branches, the company has had to find ways to adapt and continue to support its workers.
Protecting Workers' Jobs
Despite the challenges, Teo Heng KTV has remained committed to protecting its workers' jobs and avoiding layoffs. In a statement released in October 2020, the company stated that they did not wish to retrench any of their staff, and that they would continue to pay their workers even during the challenging times.
This commitment to their workers' livelihoods has earned Teo Heng KTV widespread praise from Singaporeans and has helped to cement the company's reputation as a caring and socially responsible employer.
Providing Additional Support
In addition to protecting jobs, Teo Heng KTV has also provided a variety of additional support measures for its workers. This includes the provision of personal protective equipment (PPE) such as masks and gloves, as well as regular health checks and temperature screenings.
The company has also taken steps to ensure the mental wellbeing of its workers, with regular check-ins and counseling services available for those who need it.
Offering Training Opportunities
Recognizing the importance of upskilling and reskilling in the current job market, Teo Heng KTV has also offered its workers training opportunities during the pandemic. This includes courses on skills such as digital marketing and customer service, and has helped to equip workers with valuable skills that can be applied both within and outside the karaoke industry.
Reopening Amidst Easing of COVID-19 Restrictions
With the gradual easing of COVID-19 restrictions in Singapore, Teo Heng KTV has also taken steps to safely reopen their branches and welcome back customers. The company has implemented a number of measures to ensure the safety of both customers and workers, including:
- Reducing the capacity of each karaoke room to ensure social distancing
- Regular cleaning and sanitizing of equipment and surfaces
- The provision of hand sanitizers and other PPE
- The implementation of cashless payment options to reduce the risk of transmission
These measures have helped to reassure customers that it is safe to return to Teo Heng KTV and enjoy a night of karaoke with their friends and family.
Future Plans for Teo Heng KTV
As Teo Heng KTV looks to the future, the company remains focused on providing the best possible service to its customers while also continuing to support its workers. This includes plans to expand their range of services beyond traditional karaoke, with the company exploring new technologies such as virtual reality to enhance customers' experiences.
Teo Heng KTV is also committed to giving back to the community, with plans in place to donate a portion of their profits to local charities and social causes. This commitment to social responsibility and community involvement has helped to cement Teo Heng KTV's place as a beloved national brand in Singapore.
Continued Support for Workers
As always, Teo Heng KTV's commitment to its workers remains a top priority. The company plans to continue providing training and upskilling opportunities, as well as regular health checks and mental wellbeing support. By investing in its workers, Teo Heng KTV is not only supporting its staff, but also creating a culture of innovation and excellence that will benefit the company and its customers for years to come.
'We don't wish to retrench them': Teo Heng KTV still paying workers
Teo Heng KTV has maintained its commitment to its workers' livelihoods, with the company pledging to avoid layoffs and continue paying its staff even during the challenging times brought about by COVID-19. This commitment to social responsibility has earned Teo Heng KTV widespread praise and has helped to cement the company's reputation as a beloved national brand in Singapore.
Teo Heng founder touched by support at Causeway Point & Bedok Point
The founder of Teo Heng KTV, Mr. Jackson Teo, has expressed his gratitude for the overwhelming support shown by Singaporeans as the company continues to navigate the challenges posed by COVID-19. During the reopening of their branches at Causeway Point and Bedok Point, Mr. Teo was touched by the support and loyalty of Teo Heng KTV's customers, stating that "Teo Heng is not just a business, but a family."
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